1. Digital Goods

Anchous Store sells digital software licenses and activation keys. Due to the nature of digital goods, all sales are generally final once the activation key has been delivered and activated.

2. Eligibility for Refund

We offer refunds or product replacements under the following circumstances:

• The purchased activation key is defective, invalid, or cannot be activated upon initial delivery.
• The software is completely incompatible with your PC hardware/OS despite meeting all stated system requirements, and our technical support is unable to resolve the issue within 48 hours.
• A duplicate payment was made by mistake for the same order.

3. Non-Refundable Cases

Refunds will not be granted in the following scenarios:

• You changed your mind after activating the digital license key.
• Your computer does not meet the specified minimum system requirements stated on the product page.
• Game account restrictions or penalties incurred while using third-party software.

4. How to Request a Refund

To request a refund, please contact our support team within 7 days of purchase by submitting a ticket in your account or emailing us at an4working@gmail.com with your Order ID and transaction details.